Appointments & Hours

OFFICE HOURS

Monday – Friday: 8:00 AM – 5:00 PM

Closed Saturday, Sunday and Holidays

Patients must be scheduled for an appointment, as our surgeons offer office hours on different days of the week dependent on surgical schedules. Please contact our main Traverse City line for scheduling and services: 231-935-0900.

If you must reschedule or change an appointment, we ask that you inform us as far in advance as possible if you need to reschedule so that we may accommodate other patients. We also ask for your understanding when emergencies arise, requiring us to delay or reschedule your appointment. Our goal is to treat each individual with the full attention required, especially in emergency situations.

YOUR APPOINTMENT

We recommend that you arrive at least 15 minutes earlier than your scheduled time.

Please bring the following items with you to your appointment:

1. Insurance cards

2. All forms that may have been sent to you prior to your visit (completed)

3. Copy of x-rays and all studies that have been done at a facility other than Munson Medical Center or a Munson Medical Center affiliate

4. Clinical notes and/or operative reports pertaining to your visit

5. List of medications, allergies and post-surgical procedures

Also, please wear shorts for knee exams. It is best if clothing does not include zippers, buttons, metal and/or jewelry that may interfere with your examination.

FOR EMERGENCIES

Our on-call doctors rotate coverage after hours and on weekends. If you have a medical concern after hours, our scheduled on call physician can be reached by calling the main office number 231.935.0900 and follow prompts to be transferred to our answering service.
If you have a serious or life-threatening emergency, go directly to the nearest emergency room or call 911.

PHONE MESSAGES

Our experienced orthopaedic specialists are trained to assist you with your concerns or questions. If you have a question, you may need to leave a message and we will respond at the earliest opportunity. If you have an emergency, contact your nearest Emergency Department.

MEDICAL RECORDS

If you need to request certain medical records or x-rays from our office, we do attempt to fulfill these requests as soon as administratively possible.

Please contact our Medical Records Department at 231-929-5742.

Please contact our X-ray Department at 231-929-4074.

General guidelines are as follows:

1. Referral to another office or facility by GLOC: Within 48 Hours

2. To your referring physician: Within 48 hours of document completion

3. At your request for the current visit: Within 48 hours of document completion

4. All other requests: Within 30 days of receipt of a signed Release of Information form that meets HIPAA requirements

Testimonials

  • Shoulder & Elbow

    “Dr.Kerr: It has been almost 24 hours since the sedated manipulation, and I have almost the same range of motion in BOTH shoulders PAIN FREE! I am going to come in and shake your hand. Thank you!”
  • Hip & Knee

    “I've been a patient here for almost 20 years. I've had both knees and both hips replaced. I started here because they were the only doctors in town that understood how painful my knees were. At 45, it's not usual to have your knees replaced. I'm 64 now. I can't say enough good things about […]
  • Foot & Ankle

    “I had major foot surgery on December 4, 2019 by Dr. Reichard. I had surgery three years ago on my other foot for the same reason and the same difficult surgery. The doctor I had before had retired before I was ready to go through this surgery again. I had great reservations about using a […]

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800.203.0044

Office Hours: Mon.–Fri., 8 a.m.–5 p.m.